The city has changed to a web-based service for residents to report items ranging from overhanging trees, storm drain problems, road repairs, private property issues and more. Still known as Access East Peoria, the web-based service provides residents an additional way to connect with city departments. The service previously was available both on the city’s website and as an app for iPhone and Android devices. The app has been discontinued, and the service is now available exclusively on the full version and mobile version of the city’s website. It is also accessible by clicking on the Contact Us button on the city’s Facebook page.